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Contact

Live Chat

Chat is available 24 hours a day with no wait times. To start a chat, simply launch the app and tap the chat icon at the top of the Home screen.

You can also manage your orders directly from self-service tools in your account, including:

  • Preview your order
  • Check an order’s status
  • Add a magic level
  • Update delivery address or method
  • Cancel an order
  • View your order’s invoice
  • Reorder

Just launch the app, tap the Menu icon in the upper-left corner, and tap My Orders.*

*Options available are determined by how far along your order is in the process

  
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FreePrints, FreePrints Photo Tiles and the FreePrints Photo Tiles logo are trademarks or pending trademarks of PlanetArt, LLC.